Product Management

One of the most important questions in government digital services is “what is our product?“

Whether you’re starting a new product analytics collaboration or trying to get a current one back on track, good partnerships require a well-structured, traceable process.

Product portfolio management is an essential strategy for tracking initiatives across a large organization. Here are our recommendations that will help set your teams up for success and deliver better outcomes for your customers.

Taking an iterative approach to governance implementation will help you find a balance between the levels of written, automated, and manual enforcement to meet business and user needs without introducing unnecessary restrictions. Here are some recommendations.

We talk about platforms in terms of reuse of services, separation of responsibility, and platform “building blocks.” Framing platforms this way helps teams articulate the design, prioritization, and strategy of their platform.

We’ve created a supplemental APM mentorship program that provides a place for aspiring product managers to grow and experienced PMs to teach.

With this guide, agencies can start moving from a project management mindset to a product-based approach to delivering services that enable them to better serve the public.

We created Product Reviews to provide product managers with non-judgemental feedback on their strategic approaches from cross-functional peers.

This summer, the Department of Veterans Affairs (VA) launched a new flagship mobile app built with the support of Ad Hoc to provide Veterans convenient, seamless, and secure access to their healthcare and benefits information.