markets > Federal Civilian
Enabling digital transformation for Federal agencies
Empowering federal civilian agencies to do their best work with digital experiences, data platforms, and agentic AI.
With over a decade of experience delivering best-in-class in digital services, Ad Hoc has the experience, approach, and capabilities to enable federal civilian partners to deliver on their mission. We enable digital transformation, focus on the problems that matter most to our customers, and maximize outcomes in service delivery.
Federal civilian focus
Healthcare
Our suite of medicare digital services provides beneficiaries, family members, caregivers, advocates, assisters, and health care providers with a central user experience for Medicare plan information. We’ve helped serve over 21 million users, reduced costs, while providing over 99.98% uptime.
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Veterans
We’re delivered Vets.gov, VA.gov, VA Lighthouse, and VA’s best-in-class Health and Benefits mobile app. We reduced wait times for Veterans by 54% for disability claims processing, and VA.gov’s page load time decreased from 5 seconds to 2.8 seconds. Perhaps most importantly, user satisfaction increased by 5%.
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Government services
We help agencies move faster, bringing together human-centered design, DevSecOps platforms, and agile development to bring efficiency, scale, and impact to government service delivery. Recent agency customers include the Library of Head Start, Office of Personnel Management, and the General Services Administration.
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Our customers
Centers for Medicare & Medicaid Services
Department of Education
Federal Deposit Insurance Corporation (FDIC)
General Services Administration
The Office of Head Start
The Library of Congress
NASA
Office of Personnel Management
Department of Veterans Affairs
Selected capabilities
Application development
Agile development of web, mobile, and business applications
API and interoperability development
Open-source integrations that support developers
Platform development
Infrastructure, DevOps, and applications that scale velocity
Workflow and process implementation
Case management and low-code tools that accelerate service delivery
Content strategy
Plain language content that enables action
Design Systems
Identity, Credential, and Access Management (ICAM) systems
Data pipelines, management, and ETL
A digital-first PMO to support quality services
DataOps
Methods and tools to scale data operations
Case study
Medicare Plan Finder
Ad Hoc supported the Centers for Medicare & Medicaid Services in redesigning the Medicare Plan Finder, which allows people to find available plans and enroll. Learn more about Ad Hoc’s work on the Plan Finder tool.
Related approaches used for Medicare Plan Finder:
- APIs
- DevSecOps
- Agile
- CX
- HCD
How to work with us
Governmentwide acquisition contracts
GSA Multiple Award Schedule (MAS)
- 54151S - Information Technology Professional Services
- 541611 - Business Administrative Services
- Contract number: GS-35F-392DA
- Business status: Other Than Small Business (OTSB)
NIH NITAAC Chief Information Officer Solutions and Partners 3 (CIO-SP3) Small Business (SB)
- Contract number: HHSN316201200147W
- Business status: Other Than Small Business (OTSB)
- Contract holder: HIT Venture. Ad Hoc is the managing member of HIT Venture.
NAICS Codes: 541511, 518210, 519290, 541512, 541513, 541519, 541611, 541612, 541613, 541618
UEI: LJZ8SBUM9NM5
CAGE Code: 74R94
See Ad Hoc’s agency-specific contract vehicles at CMS, LOC, NASA, and OPM
Ad Hoc's certifications and appraisals demonstrate our commitment to providing our customers with high-quality, consistent products and services.
- ISO: 9001:2015
- ISO/IEC 20000-1:2018
- ISO/IEC 27001:2013
- CMMI-DEV Maturity Level 3
Ad Hoc has formal partnerships with leading software companies that allow us to bring the right technology to meet your needs.
- Salesforce
- Wordpress VIP
- Slack
Get started today
If your organization is interested in the possibilities we can provide for your state or local government needs, let’s chat.