Services >
Systems Transformation

Systems transformation is organizational change enabled by technology. We help agencies move beyond single-project wins to enterprise-wide modernization—building internal capacity to ship continuously, operate at scale, and reduce technical debt. Through cross-functional teams, platform infrastructure, and cloud-native architecture, we enable agencies to become digital-first organizations that can rapidly respond to changing needs.
Selected capabilities
Application and API delivery
Cross functional teams to support digital-first delivery
Platform development
Service layer tools and services to support agile development, DevSecOps and more
Cloud migration
Product thinking and technical infrastructure to support true modernization
Case Study: Systems Transformation
Medicare Plan Finder
Ad Hoc supported the Centers for Medicare & Medicaid Services in redesigning the Medicare Plan Finder, which allows people to find available plans and enroll. Learn more about Ad Hoc’s work on the Plan Finder tool.
Related approaches used for Medicare Plan Finder:
- Agile
- CX
- DevOps
- APIs
- HCD

40%
Increase in enrollments
847
Requests per second
373,000
Visitors supported per day
0
Downtime
40%
increase